Top 5 Industries Engaging Independent Contractors

The growth of the gig economy has made short-term, contracted work more appealing than traditional employment agreements to many. More businesses are working with independent contractors than ever before. Independent contractors have worked in roles involving accounting, consulting, and design for years, but a new wave of possibilities has arisen. Industries known to be strictly traditional in their employment have started to utilize independent contractors, opening up the possibility for all industries to eventually leave room for independent contractors in their workforce. These industries are seeing an influx of independent contractors:

Customer Service

Customer service is also one of the most common work-from-home opportunities available. Independent contractors can work from home on different shifts, speaking with customers and managing complaints. To ensure that the representatives are doing their jobs correctly, the calls will often be recorded.


Administrative roles are ones that can benefit most from the flexibility of independent contractors. Businesses can respond to peak and slow periods by adjusting their independent contractor workforce. Administrative roles such as virtual assistant, data entry clerk, transcription, and translation can all be performed by independent contractors. Each of these positions is also commonly made remote.


Warehouses are affected heavily by seasonality – the uptick in demand near the holiday season can have leave businesses scrambling for workers. There hasn’t been a great solution to this issue, as demand can fluctuate between years. Meeting demands for most companies means hiring en masse in the months leading up to peak season. Independent contractor platforms like tilr have made the lead time for finding seasonal workers much shorter, allowing warehouse managers who utilize independent contractors to more adequately meet seasonal demand.


Hospitality positions, including those in restaurants, have undeniably high turnover rates. Independent contractors who have worked as servers or hosts in the past can translate that skill to other restaurants. But this isn’t only true for servers and hosts – chefs can also be independent contractors, working as both personal chefs and within restaurants. Catering companies can benefit in the same manner through banquet servers.


Full-time housekeeping and front desk positions have also seen an increasing turnover rate. Hotel managers are looking for new strategies to maintain a stable workforce, and one such strategy is working with independent contractors. Short-term contracts can help hotels maintain an adequate hotel staff at all times.

With each industry served by independent contractors, it’s clear that all businesses can benefit from the flexibility they provide in some way. Companies like Bunker can allow independent contractors to be insured – making the possibilities for independent contractors even greater. As the narrative around what work an independent contractor can perform changes, even more industries will be served.

This guest blog was provided by tilr. tilr is a marketplace for job seekers and companies. tilr’s technology automates the recruitment process by focusing on skills rather than job titles or resumes. When a job seeker’s skills match what a company needs, an offer is made. This ensures companies get qualified, pre-vetted candidates, saving them time and money. To learn more about tilr, please visit



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